I decided to stay at the Dorsett Regency Hotel in Bukit Bintang when I was in Kuala Lumpur. Though this is a relatively small hotel, it is well situated in Bukit Bintang shopping district. I arrived at the hotel at about 1 pm and was told by the staff at the reception counter that the room was not ready until after 2 pm. So I decided to leave my luggage with the concierge and decided to go to Lot 10 shopping mall to take my lunch. My impression when I stepped into this hotel was that the lobby was totally outdated and worn out. It still have the look of the eighties and seriously in need of a refurbishment to upgrade the image of this four star hotel. This gave me a first impression of not to expect much from this hotel since the lobby already looked so worn out.
After lunch and a walk around Bukit Bintang shopping malls, I was backed in the lobby of Dorsett Regency Hotel KL and was given the key to my room. The room was a Junior Suite room and as I entered the room, I was in the living room and saw a sofa set with coffee table and another 2 chairs. There was a old CRT TV in the living room. The living room was spacious enough for 4 persons to sit comfortably but the carpet looks worn out. The bedroom was spacious with a king size bed, a large LCD TV opposite the bed and a small writing table. The king size bed looked and felt comfortable and clean. However, the carpet and the furniture seems old and again the carpet was worn out. I think the management should refurbished this room to make it look more updated and brighter. 2 of the table lamps were not working and the curtains also looked old. Overall the room was clean and neat and more importantly the bed was comfortable.
Since I was in the top floor, I have a good view of the city around the hotel from the window of my bedroom. However the windows in my room really need a good scrub to get rid of the dirt – otherwise the view from the windows should be crystal clear. The mini fridge is all right and the bathroom was spacious and clean. There were ample towels and toiletries for me to use. The water pressure from the shower was strong and the towels were clean. The air conditioned was strong and in fact I felt cold and adjusted the temperature higher – perhaps it was due to the rainy weather on that day. I felt that the Junior Suite room was comfortable and spacious and overall it was a pleasant stay.
The Dorsett Regency hotel KL is supposed to be a four star hotel but with this current standard it is not so. What this hotel needs is a renovation and a update on the rooms and the hotel lobby. For breakfast, I felt that it was sufficient. But you may have too wait if there are too many guests coming in at the same time for breakfast. The staff at the cafe do restocked food that runs out. It would be nice if they could add more quantity and variety of fruits and cooked vegetables.
For more photos of the Dorsett Regency Hotel Kuala Lumpur, you can see it at the photo gallery of my website at the following link: –